Privacy Policy

Last Updated: March 10th, 2026

Elite Electronics (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, communicate with us, or use our services.By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services.

Personal Information You Provide

When you contact us, schedule a service, or communicate with us, we may collect:

• Name
• Email address
• Phone number
• Service address
• Appointment details
• Device or service information
• Payment information (processed through secure third-party providers)

This information is provided voluntarily when you:
‍
• Submit a contact form
• Book an appointment
• Request a quote
• Sign up for SMS notifications
• Communicate with us via phone, email, or text

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Website pages visited
• Time spent on pages
• Referring websites

This information helps us improve our website performance and user experience.

2. How We Use Your Information

We use collected information to:

• Schedule and manage service appointments
• Communicate with you about repairs or installations
• Send service confirmations and updates
• Respond to inquiries or support requests
• Process secure payments
• Improve our website and services
• Maintain records of service transactions
• Send SMS notifications related to appointments or services

We do not sell your personal information.

3. SMS Communication and A2P Messaging

By providing your phone number and opting in to receive SMS messages, you consent to receive text communications from Elite Electronics related to:

• Appointment confirmations
• Service reminders
• Service updates
• Customer support communications

Message frequency varies based on your appointments, requests, and ongoing service activity. Mobile carriers are not liable for delayed or undelivered messages. Consent to receive SMS messages is not a condition of purchase. Standard message and data rates may apply depending on your mobile carrier. You may opt out of SMS communications at any time by replying:

‍STOP

‍For assistance, reply:

‍HELP

‍Your phone number will not be shared or sold to third parties for marketing purposes.

4. Third-Party Services

We may use trusted third-party services to help operate our business and website. These services may include:

• Payment processors
• Scheduling platforms
• SMS messaging providers
• Website analytics tools
• Customer relationship management systems

These third-party providers may collect and process your information in accordance with their own privacy policies.

Examples may include:

• Secure payment processing services
• Website analytics platforms
• Customer communication platforms

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website traffic.

Cookies may help us:

• Understand how visitors use our website
• Improve page performance
• Enhance website functionality

You may disable cookies through your browser settings, although some features of the website may not function properly.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

Security measures may include:

• Secure payment processing
• Encrypted communication
• Limited access to personal data
• Secure software platforms

While we strive to protect your information, no online system can guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Maintain service records
• Meet legal or accounting requirements
• Resolve disputes

When data is no longer needed, it is securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Requesting access to your personal data
• Requesting corrections to inaccurate information
• Requesting deletion of your information where applicable

To request changes or access to your information, please contact us using the information below.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a minor without appropriate consent, we will delete the information.

10. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Updates will be posted on this page with a revised "Last Updated" date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

‍Elite Electronics
‍Email: info@eliteelectronicsatl.com
Phone: 404-781-4615

Business Address:
900 Thornton Road
Lithia Springs, GA 30122